Legal
Privacy policy
Last updated January 15, 2026
Information we collect
We collect information you provide directly: name, email, shipping address, and payment details when you place an order. We also collect browsing data through cookies to improve your experience and understand how our site is used.
How we use your information
Your information is used to process orders, send shipping updates, and provide customer support. With your consent, we may send promotional emails about new products and offers. You can unsubscribe at any time.
Data sharing
We share your information only with service providers necessary to fulfill your order: payment processors, shipping carriers, and our email platform. We never sell your personal data to third parties.
Cookies
We use essential cookies to keep your cart and session active, and analytics cookies to understand site traffic. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect site functionality.
Data retention
We retain order data for 7 years for tax and legal purposes. Account data is retained until you request deletion. You can request a full export or deletion of your data by contacting support@ne-comm.com.
Your rights
You have the right to access, correct, or delete your personal data. EU residents have additional rights under GDPR, including the right to data portability and the right to restrict processing. California residents have rights under CCPA. Contact us to exercise any of these rights.
Contact
For privacy-related inquiries, email privacy@ne-comm.com. We respond to all requests within 30 days.