Frequently asked questions

Standard shipping takes 3-5 business days within the US. Express shipping (1-2 business days) is available at checkout for an additional fee. International orders typically arrive within 7-14 business days.

We offer free standard shipping on all orders over $150. Orders under $150 have a flat $12 shipping fee. Express shipping rates are calculated at checkout.

Yes. Once your order ships, you'll receive an email with a tracking number. You can also track your order from your account page.

We currently ship to the US, Canada, UK, EU, Australia, and Japan. International duties and taxes are calculated at checkout so there are no surprises on delivery.

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and have all tags attached. Return shipping is free for all US orders.

Log into your account and navigate to your order history. Select the item you'd like to return and follow the prompts. You'll receive a prepaid shipping label via email.

Yes. Start a return through your account and select 'Exchange' as the reason. Choose your new size and we'll ship it as soon as we receive the original item.

Refunds are processed within 3-5 business days of us receiving your return. It may take an additional 5-10 business days for the refund to appear on your statement.

Each product page includes a 'Size guide' link with detailed measurements. If you're between sizes, we generally recommend sizing up for a relaxed fit or staying true for a regular fit.

Care instructions are specific to each product and printed on the garment label. As a general rule: wash cold, lay flat to dry, and avoid the dryer. Our natural fibers last longer with gentle care.

We use organic and recycled materials wherever possible, work with audited factories, and offset all shipping emissions. Our packaging is 100% recycled. We publish our full supply chain on our About page.

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay. All transactions are encrypted and secure.

No. You can check out as a guest. Creating an account lets you track orders, save your wishlist, and speeds up future checkouts.

Not yet, but we're working on it. Sign up for our newsletter to be notified when gift cards become available.